I lost my product meat grinder

Aquí tienes la traducción al inglés: ⸻ The manufacturer insists it’s a user issue, but the truth is that it’s a major design flaw. I had previously purchased a machine from them that worked very well, and this time I decided to buy a more powerful model. However, it came with many functional defects. I even took the precaution of buying an extra replacement blade, and within less than a week, both blades were damaged, leaving the machine unusable. On top of that, the electrical connections were faulty — they used the ground wire as neutral, which caused issues with my main electrical system and poses a serious safety risk for us when operating the machine. I do not recommend purchasing this model under any circumstances. The company still hasn’t provided a solution, so I’ve lost the money I spent on this purchase.